Processing & Shipping Timeline
At the moment all items are for pre-order. Processing time is 8-12 weeks from order date. This is an estimated time frame to account for supply issues and delays.
Shipping labels (tracking numbers) may be generated up to two weeks before actual fulfillment. If your order shows "shipped" in a tracking app, that is an in-app issue I am not able to correct. Processing is still 8-12 weeks from order date. Shipping timeframes are in addition to that.
Certified shipping time will average from 3-4 weeks, as that is the standard rate An Post (Irish Post) works with. Also, there is a list of countries An Post is not sending parcels at the moment.
How much does shipping cost?
Shipping is calculated at checkout based on total package weight and destination zip code.
Shipping Policy
Once your order is in the custody of the post carrier I am no longer responsible or liable for lost, damaged, stolen, or delayed packages. If you experience any of these carrier related issues, you are responsible for contacting the carrier directly. I am not privy to more information than what is available on the carrier tracking page.
If you have concerns about carrier related issues, be sure to choose a shipping option that has built-in insurance and is claim eligible.
Returned Mail
If your package is returned, please contact me to have it shipped again. Customers will be responsible for paying additional shipping costs.
Customs & Import Charges
MariaArtie Shop is not responsible for customs or import charges.
Do you ship worldwide?
Yes, unless there is a current An Post suspension.
My package was marked "delivered" but I did not receive it.
It is common for a carrier to mark a package as "delivered" and the item arrive the following business day. Check with neighbors, apartment offices, or visit your local post office. If you still haven't received it after 3-4 business days, contact the carrier directly.